Our tested and proven OSS/BSS platform truly spans the entire network and customer journey with no gaps. It simultaneously runs Active Ethernet and PON, offers a single unified view of the network, and automates and proactively and predictively monitors using templatized, customizable workflows. AEX is the only platform with 100% native feature coverage across all 56 capabilities fiber operators need, from GIS-based coverage planning through billing and customer retention.
Key Benefits
Open and Closed Access: Run both network types from a single unified platform. AEX manages Active Ethernet and PON without separate systems or manual workarounds.
Zero-Touch Automate provisioning, activation, and billing from end to end. Once an order is captured, the platform handles what comes next with no manual intervention.
Vendor Agnostic Works with any network equipment and integrates with your existing systems. No hardware lock-in, no forced migrations.
Future-Proofed Templatized and customizable workflows adapt as your network grows. Deploy what you need today and expand the platform as your operation scales.
Rapidly Scalable: Built to grow with you from greenfield launch to tens of thousands of subscribers without re-platforming or adding back-office headcount.
Single Pane of Glass: One connected platform across every module, team, and customer touchpoint. No tab-switching, no data gaps, no manual syncing between OSS and BSS.
Everything You Need, Native to the Platform
Client Management
Full subscriber lifecycle from onboarding to retention, in one place.
Order Management
Capture, track, and fulfill orders across every channel without manual handoffs.
Provisioning & Monitoring
Activate any hardware in minutes and monitor network health in real time.
Operational Management
End-to-end workflow automation across every team and every process.
Field Service Management
AI-powered scheduling, dispatch, and mobile workflows for your field team.
Premise Management
Track every service address, device, and install history at the property level.
Billing
Automated invoicing, collections, and revenue management from day one.
Support
Omni-channel customer support with full visibility into orders, billing, and network status.
Maintenance
Proactive and predictive network maintenance to resolve issues before customers notice.
The software delivers on what they claim. It's not a concept in someone's head"
AEX Client
The AEX Difference
AEX is purpose-built for regional fiber operators who need a complete platform without enterprise complexity, long implementations, or unpredictable costs.
Tier 1 solution for smaller networks
Zero Investment Risk
No implementation, set-up, or licensing fees
Up & running in 6-8 weeks (most greenfield projects)
